Thank you for choosing Avadh Sunshine Palace for your accommodation needs. Our Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of services provided by Avadh Sunshine Palace.
1. Reservation Confirmation: Upon making a reservation through our website, over the phone, or through any other booking channel, you will receive a confirmation email containing your reservation details. Please review this confirmation carefully to ensure all information is accurate. If you notice any discrepancies, kindly contact us immediately to rectify the issue.
2. Check-In Procedure: Check-in time at Avadh Sunshine Palace is at 8:00 AM local time. In case you plan to arrive earlier, we will do our best to accommodate your request, subject to room availability. Please notify us in advance if you anticipate arriving before the designated check-in time.
3. Check-Out Procedure: Check-out time at Avadh Sunshine Palace is at 12:00 PM local time. Should you require a later check-out time, please inform us in advance, and we will do our best to accommodate your request, subject to availability. Late check-out requests may be subject to additional charges.
4. Reservation Cancellation: We understand that plans may change, and you may need to cancel or modify your reservation. Kindly refer to the cancellation policy stated during the booking process. Please note that cancellations or modifications made outside the specified cancellation period may result in charges as outlined in our policy.
5. No-Show Policy: If you fail to arrive on the scheduled check-in date without prior notice, your reservation will be treated as a no-show, and the applicable charges will be imposed as per our policy.
6. Guest Responsibility: It is the guest’s responsibility to provide accurate and up-to-date information during the reservation process. Any discrepancies or incorrect information may lead to issues with the reservation or additional charges.
7. Delivery of Services: At Avadh Sunshine Palace, we strive to provide exceptional service to all our guests. Should you encounter any issues during your stay, please notify our staff immediately, and we will make every effort to address your concerns promptly.
8. Contact Information: If you have any questions or concerns regarding our Shipping and Delivery Policy or require further assistance, please feel free to contact us: info@avadhsunshinepalacehotel.com
9. Policy Updates: Avadh Sunshine Palace reserves the right to amend or update this Shipping and Delivery Policy as necessary. Any changes will be communicated through our website or other appropriate channels.
Thank you for choosing Avadh Sunshine Palace. We look forward to welcoming you and ensuring a pleasant and comfortable stay.